Legal notice
LEGAL NOTICE
Version 2 dated 3 September 2026
This version supersedes the previous version.
WEBSITE PUBLISHER
NEURO+, a French simplified joint-stock company with a sole shareholder (société par actions simplifiée à associé unique), with share capital of €10,000
Registered office: 16 rue du Massacre, 28000 Chartres, France
Registered with the Chartres Trade and Companies Register under number 947 747 242
SIRET number: 94774724200016
Intra-Community VAT number: FR48947747242
European Unique Identifier (EUID): FR2801.947747242
APE code: 9609Z
Publication Director: Julien Chaillot, President
Contact and service address:
4 rue des Côtes, 28000 Chartres, France
Email: hello@myneuroplus.com
Telephone: +33 7 66 95 68 27
HOSTING
Online store
Shopify International Limited
2nd Floor Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland
Registration number: 560279
Neuro+ web application
Xano, Inc.
21600 Oxnard Street, Suite 910, Woodland Hills, California 91367, United States
Telephone: +1 818 275 4870
Data hosted in connection with the Neuro+ web application is stored in France on infrastructure certified for hosting health data (Hébergeur de Données de Santé — HDS).
NATURE OF THE PRODUCTS AND SERVICES
Neuro+ designs, manufactures and sells photobiomodulation devices intended for general wellness, together with a support service for their use.
Neuro+ products are wellness products. They are not medical devices.
They are not intended to diagnose, prevent, monitor, treat or alleviate any disease, disability or disorder whatsoever.
Neuro+ does not provide medical advice, diagnoses or medical care. No member of the Neuro+ team is a healthcare professional.
The use of a Neuro+ device is not a substitute for medical care and does not justify stopping or changing any ongoing treatment. Users are advised to consult a healthcare professional before use, particularly where the device is intended for a child.
Neuro+ does not guarantee any individual results.
INTELLECTUAL PROPERTY
All elements of this website — including text, images, videos, graphics, logos, trademarks, databases and software — are protected by intellectual property law and remain the exclusive property of Neuro+ or its partners.
Any reproduction, representation, adaptation or use, in whole or in part, without Neuro+’s prior written authorisation is prohibited, subject to the exceptions provided by law and copies made strictly for private use.
Any unauthorised use may constitute infringement within the meaning of Articles L335-2 et seq. of the French Intellectual Property Code.
HYPERLINKS
The website may contain links to third-party websites. Neuro+ has no control over their content and accepts no liability in this respect.
Links to this website may be created freely, provided that they do not infringe Neuro+’s rights or create any confusion as to the origin of the content.
WEBSITE AVAILABILITY
Neuro+ takes reasonable measures to ensure the accessibility and security of the website. Access may be temporarily suspended for maintenance, updates or technical reasons.
PERSONAL DATA
The processing of personal data is described in the Privacy Policy available on this website.
In accordance with the General Data Protection Regulation and amended French Law No. 78-17 of 6 January 1978, every individual has the right to access, rectify and erase their data, restrict or object to its processing, and exercise their right to data portability, as well as the right to withdraw their consent at any time.
These rights may be exercised by contacting Neuro+ at hello@myneuroplus.com.
Every individual also has the right to lodge a complaint with the French Data Protection Authority (Commission nationale de l’informatique et des libertés — CNIL), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 — www.cnil.fr.
TERMS APPLICABLE TO SALES
Sales made by Neuro+ are governed by the General Terms and Conditions of Sale available on this website.
Use of Neuro+ devices and the Neuro+ web application is governed by the Terms of Use.
CONSUMER MEDIATION
In accordance with Article L612-1 of the French Consumer Code, any consumer may refer a dispute, free of charge, to the consumer mediator appointed by Neuro+, after first submitting a written complaint to Neuro+ and if no satisfactory response has been received within one year:
CM2C — Centre de la Médiation de la Consommation de Conciliateurs de Justice
49 rue de Ponthieu, 75008 Paris, France
Telephone: +33 1 89 47 00 14
Email: litiges@cm2c.net
Website: https://www.cm2c.net/declarer-un-litige.php
GOVERNING LAW
This Legal Notice is governed by French law.
This provision does not deprive consumers residing in another Member State of the European Union of the protection afforded to them by the mandatory provisions of the law of their habitual residence.
Version 2 — 3 September 2026.